Category Archives: Communication & Rapport

From Tim Ferriss & Warren Buffett to Tony Robbins & Seth Godin: How to Create World-Class Relationships

By Scott | March 14, 2011 | Follow me on Twitter

 

Making Connections

“In all this technology we get lost from the fact that life still revolves around one thing and one thing only – genuine personal connection.”

~Unknown

Editor’s Note: I first created a version of this post for the members of the A-List Blogging Club. It was well received and happens to be incredibly relevant as a follow-on of last week’s How Business School Killed the Entrepreneur post. I have repurposed it for a more general audience. No matter your goals or business, the world runs off human connection.

What do Warren Buffett, Tim Ferriss, Tony Robbins, Leo Babauta and Seth Godin have in common?

Other than being bad asses, the common thread is I’ve spent time and connected with all of them. Some have even become good friends. I had no special introductions or existing relationships to make this happen. It comes down to a process and philosophy, and it’s all repeatable.

I’d like to tell you how I did it.

It’s not all about the Internet

In the last 10 months I’ve grown my blog from 114 to over 3,300 subscribers. Contrary to popular web marketing jargon, the Internet was not the cause of this snowballing.

To be honest, the web was required to gather my audience, but it’s not why it happen.

Technology was simply one of my means. But the key to my traction was what happened offline.

I did all the bootcamps and took all the courses. Diligently tested all of the suggestions and worked my ass off to create the best content I could. But this doesn’t necessarily ensure the audience mushroom effect everyone hopes for. There’s plenty of blogs out there that get nowhere despite doing the above and often much more.

Why?

In two words: Personal Connection.

It’s easy to forget such an ancient art in a era where everyone can hide behind a flashy blog banner and tiny laptop. But remember that the web, a blog, cell phones, twitter and all the other trinkets that weren’t around 5, 10 or 15 years ago are nothing more than modern day tools. While you can do plenty of things with these tools, more than anything they are here to help us better connect.

Unfortunately for most of us, they’re doing the opposite.

Behind every post, every comment, every tweet and every page view is an actual set of eyeballs inside a brain that makes up a unique human being.

This is not something to be taken lightly.

I have met more rockstars in this space and others because I keep that close in mind (Tim Ferriss, Leo Babauta, Tony Robbins, Chris Guillebeau, Richard Leider, Seth Godin, Keith Ferrazzi (I credit his book, Never Eat Alone, with a lot of the connections mentioned in the post), Rolf Potts and Warren Buffett to name a few). Most importantly I care about the genuine connection more than anything.

So I propose we take a step back from social media, headline writing and keyword optimizing and look at the big picture.

9 Ways to Reclaiming Genuine Connection

1. Be genuinely interested. It all starts here. The person and connection come first. Don’t have another agenda. So many people go to networking events or send emails and notes asking for one thing or another. That’s not what it’s about. Only go for a connection if you actually care about making that person a part of your life.

2. Pay attention. Notice the things they do. What they like. What they write about. The adventures they have. Birthdays or other big life events. Only follow a few people on Twitter and subscribe to a few blogs. The ones you really want to learn from and the writers with whom you want to spend time. Take note of the important things.

3. Stand out and connect. Sadly this is easier than you’d think, because so few people on the web are doing it. Don’t ask for anything in return. Just write a short two sentence email or Tweet thanking them for their work or something specific they did. You could even specifically mention you aren’t asking anything of them. You just wanted them to know you appreciate their work.

4. Give with no intention of receiving. Most people think they have nothing to give to a famous entrepreneur, blogger or other high profile person. Wrong. If nothing else, just say thank you. And mean it. A big time writer and mentor of mine came to town recently and I spent two hours writing up a list of activities and restaurants for he and his family to check out. Why? Because I would have appreciated the same if I was new to town. In the past months he’s become one of the better like-minded barefoot running crossfitting buddies I have in town. Giver’s high is awesome. Get out and experience it.

5. Link to them. Links are the ultimate form of giving online. And they’re free. If you like something, be sure to call it out in your work and link to them. Then send them a Tweet mentioning your call out. They probably won’t respond but I assure you they’ll see it. David Garland’s recent article How to Interview and Build Relationships with Influential People is a killer resource on using your blog to make connections.

6. Create experiences. People love memories and stories. That’s what makes life real – I don’t care how famous you are. Two years ago I wrote Warren Buffett a letter asking for help in picking out an engagement ring for my girlfriend. I had paid attention over the years and knew that Warren owned a jewelry shop, loved good looking women and held marriage as the most important thing to get right. So I sent him a note and a picture of us. I did not expect a response. I just thought it’d be fun. One day later I got a letter back from Warren. Yes, the letter was postmarked one day later. He set me up with the CEO of his jewelry company and rolled out the red carpet. My engagement story just got a few notches better…

Later that year at his Annual Meeting in Omaha I found myself at the who’s who cocktail party of the weekend (I had told my engagement story to someone, which helped get me in the door). Every big time author and investor in the space appeared to be there. At least five name tags had Buffett on them. Then out of nowhere, as I walked up to a group of people to say hello, a woman gave a scream and embraced me with a huge hug. It was Debbie, Warren’s assistant of 30 years. She thanked me for making them a part of my engagement and said Warren and her were loving seeing the story unfold.

Not only had I created a rockin experience for myself, but I had created one for Warren and those close to him. How cool is that? I have since made 30+ meaningful connections as a result of that night. And it didn’t stop there. The next day Becky Quick of CNBC got wind of my story and gave me a 30-second impromptu interview. My mind was blown.

*Here’s a copy of my 2012 Goal Setting and Action Workbook (MS Word .doc) (7312) if you want the details.

7. Take Pictures. People love this. Post them, email them, Tweet them or even better yet, snail mail them. It’s my favorite way to quickly connect and it keeps your name and face in the front of their mind. I always carry a camera and follow up on any meeting with pictures. The giving continues.

8. Get face to face. This is the holy grail. It’s difficult when across the country but if you care enough you can usually make it happen. Make a note of where your favorite people are around the world. When are they off traveling, in town for a talk or when might you be on their turf? Offer to buy coffee or even better, get out for a workout or walk. Be different and give them something fun to do.

If you will only have a minute or two to make an impression after a speech or event then have your intro ready. Take it seriously. Do it before they get on the stage if possible – much fewer people will be clamoring for their time.

It’s so easy for an email or Twitter connection to get lost in the sea of thousands of followers. You stand out as soon as your name turns into a face, a voice and a personality. Go to any length you can to make this happen. Start with Skype if you must.

9. Be vulnerable. Be open. Sharing something uncomfortable or non public with someone about yourself has an amazing way of creating a deeper connection. Rapport will appear almost out of nowhere. But don’t do it just to do it. Pick something you know that person would appreciate or could help you with. Lay yourself out there. It will likely be reciprocated. I just watched a killer TED talk on Vulnerability if you need some inspiration.

Be Patient

Relationships do not happen overnight. And if they do they are likely unnatural. Friendships and bonds build over time. If you show interest and care enough, the connection will happen at some point. Don’t rush it. Without patience you will likely stop short of most of what I’ve mentioned.

Patience in action with Tim Ferriss:

For years I had wanted to hang out with Tim Ferriss. His book, The 4-Hour Workweek, had dramatically changed my life (and that of about 22 friends and counting) and I thought we’d get along well. I had no agenda, just interest. I started to comment on his blog and Twitter as well as get to know his assistant pretty well and helped her with a few things as time went on.

Then randomly a few years ago when I was in Omaha for Warren Buffett’s annual meeting I ran into Tim and we got to chat for 5 or 10 minutes. Sweet. Afterwords I tried to keep in touch but since he doesn’t technically use email, I didn’t have much luck (other than a bit of blog and twitter chatter).

I continued doing my thing and just a few months ago a good friend was going on a workout with Tim and knew how much I respected his work so he asked me to come along. The experience was freakin’ awesome (and exhausting–kettlebells will do that to you). I’ve even seen him a bit since. My guess is that won’t be the last time as we now have a number of friends in common. That was 4 years in the making.

Patience in action with Tina Su:

Another example started about 3 years ago when I first started reading blogs. I came across Tina Su’s ThinkSimpleNow and absolutely loved it. I saw that we had read similar books and I decided to write her an email to say thanks and congrats on what she’d built (I love writing random notes of congratulations to people). I didn’t even have a blog back then so I clearly had no second agenda in mind. Over the years I sent her a short message here and there.

Then I began to build this site and realized how awesome it would be to write for her and her 18,000+ readers one day. Soon after, I noticed she hadn’t been posting very frequently anymore. So I wrote a short note asking what was going on and if I could help with an article. It turns out she had recently had a baby (which I knew from paying attention to her work) and being an overwhelmed new mom, was grateful for my offer. That guest post acceptance started 3 years before I knew a guest post even existed.

Would you rather link to a friend or a stranger?

While there’s no question that getting big guest posts on A Listers’ sites and as many high quality links to your site is the formulaic way to create a massive following, to fully execute on that requires a genuine connection. I routinely link to great sites in my work and they routinely link back to to me. And while the connection may start online, the magic tends to happen in person.

Just think, would you rather link to a cool site whom you don’t know the author or a cool site where the author is a friend? Obvious. The last 15 guest posts I’ve pitched have been accepted on sites with between 12k and 250k+ followers. I had a connection with all of them first.

Did you know that Tim Ferriss had over 63 blogs and sites link to him or offer him interviews and guest posts within the same few days/weeks of the launch of his new book The 4-Hour Body?! And these were all the most highly traffic sites on earth. That’s unreal. Do you think he “sold” all of them on it? No way. He’d been building these friendships for years.

It’s not magic. It’s not just about crafting the perfect email pitch. Sure, all that helps, but without a human connection behind the black and white text, you’ll be nowhere. I don’t care if you run a blog, the local yoga studio or a multinational. The world runs off human connection.

Surround yourself with excellence.

While it’s quite possible to create world class connections on your own, it can help tremendously to become part of a group. This is the biggest benefit I see in business school. But you don’t have to spend $150k in tuition to meet a group of cool people who will help you change the world. There are groups everywhere. Many are free and some may cost a few hundred or even a few thousand dollars to join. They’re worth every penny if you use the above and go at it with authenticity.

Our standards and expectations are a direct function of those of our peer group. There’s no question about it. Surround yourself with people who will test your limits and your limits will expand. But no one’s going to do it for you.

Here’s a very small taste of some groups to get you started (I budget about $2-4k a year on communities like these):

Connect because you love it. No other reason.

The second you attempt to connect with some other agenda, is the second you will be seen as a fraud. Humans have relatively good sensors for this, especially if they are humans with big followings.

For me there is nothing more valuable to my life than genuine connections and relationships. I love making friends. So that’s why I connect. If one of them decides to promote my business or to link their massive following to me then awesome. But that’s not the goal. For me, winning is making the friend. Any other bonus as a result is welcomed buy not expected.

The web is nothing more than a tool. Don’t forget that.

It all comes back to connection.

So who’s on your list?

Who do you commit to connecting with in the next month? Make it someone big and famous. Share your connection goal in the comments below. The results will blow your mind.

Looking to learn more? Read Never Eat Alone and do one exercise each week. My connection with Warren Buffett came within weeks of finishing that book.

Image courtesy of Mr. Theklan

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Tell Your Kick-Ass Story and Influence the World

By Scott | October 27, 2010 | Follow me on Twitter

The Best Story Wins

“Is what you wrote today worth reading about tomorrow?”

-Danny Patterson

Written by: Scott Dinsmore

Average Read Time: 5.2 Minutes

No one buys anything without a good story. Your product won’t sell, you won’t get a date and you’ll be no different than the 100 other people who apply for that dream job–unless you have a story that kicks ass.

So what’s your story? What put you where you are? Made you you? Why would anyone want to hear it?

We all have a kick-ass story that sells right now. You just have to find it and tell it. (read mine at the end of this post)

Right now is the best time to write your story and start getting people to listen.

Your story tells people to pay attention to what you say or read what you write. It’s why they should trust you over the millions of other people saying similar things. The story is crucial. Let’s build it.

Take 15 minutes or even an hour or more to think through the following. I bet you have more to tell than you think.

6 Core steps to building a story that sells:

1. Think about what you’d want to hear. Know what is worth telling and keep to the very best juice you have. We all have boring parts. Would you want to hear those from others? Then leave them out. Think of the things in your life that are unique, that would hook your audience. Maybe an award, quitting a sweet job to pursue a passion, moving out of the country, living off 100 things or less like Everett Bogue or seeking out wild adventures like Tyler Tervooren. Your everyday activities may grab others more than you’d think.

2. What were your best and worst moments? These are the events that form us. They are also the things people want to hear. When were you most proud? You got a job, won a race, picked up on your dream date, sold a company. And even more important, what about the low points? You were rejected, fired or had a business that failed. Every one of these shapes us.

The seemingly awful events at the time can be the most important. There was this dream Product Marketing job I wanted out of university. I busted my ass in all the interviews. I had nailed it. Then I got the rejection call. I was crushed…until I realized I would have never ended up starting a business in Spain the following year if I got the job I thought I wanted. A few experiences like this make rejection a lot less scary. Use them to inspire others.

3. Ask people close to you. They’ll see things you won’t. Ask them to be brutally honest about what they think is most intriguing about your story and your background. Our mind is too biased to think clearly about ourselves. We need the help of those who know us better than anyone. This means your significant other, best friend, boss and family at the least. Be sure they’re honest and not just blowing smoke–that’s why you stick to those really close to you.

4. Take notes. I carry a journal around with me everywhere (My favorite is a Moleskine). A lot of what’s inside are the above ideas. The big events in my life, good and bad, that have shaped me. I spend a few minutes each week keeping track of the prior week’s accomplishments that I’m most proud of, as well as the things that didn’t work out. I review this each year. Your story unfolds every day and you want to capture it all. Keep your experiences in one place. The story will start to become obvious.

5. Start telling it. Don’t miss a chance to share and hone your story. Test different versions out daily if you can–whenever you meet someone new or are asked for a background piece or bio. If you have a website or blog, now’s the time to modify it. Take your 5-10 biggest standouts from the above and stick to those. You’ll have a slightly different version depending on your audience (personal, intimate, professional) and any recent experiences, but the core stays the same.

6. Be Honest. You don’t have to tell it all but be sure what you do tell is true. People will see straight through anything short of genuine. Enough said.

Do things because they make you come alive, not just to build a story.

We often make decisions for their story. “I’ll take this job I hate because it’ll be good on my resume for the job I really want later on.” This thinking is terribly flawed.

Everything we do adds to the tale, but that does not mean we spend our lives building our resumes only to hopefully do what we want later on (especially since later usually doesn’t come).

Do them because they light your hair on fire. Because they excite you and better open up who you are. These are the best additions.

With all this story talk, here’s a taste of mine.

After university, I was rejected from my dream job, so I traveled to Spain to run with the bulls. My 7-week trip turned into a year, where I co-founded an English teaching company for businessmen, and lead tours through Morocco and Portugal on the weekends. Spaniards prioritized enjoyment over money and I realized life did not have to be lived the way it was in the states. I sold the business only to move back and fall into corporate hell, which I couldn’t stand a day over 7 months. I fired myself in search of something I could actually screw up. I stumbled on a preventive health care startup, with a product I actually cared about, and spent two years running their Market Validation team and learning what made a business tick.

Now I wanted something of my own that better leveraged my time, gave me balance, helped others and lit a fire in my belly. So I launched a value investment fund (an area I’d studied for years) in the heart of the 2008/2009 crash. Good thing my fire was lit, because it was a terrifying start, but looking back the timing couldn’t have been better. Working for someone else in the space never crossed my mind because the lack of balance, ethics and wide-spread greed disgusted me (they probably wouldn’t have hired me anyway). I now own my calendar and balance is mine. I couldn’t ask for more two years later.

Meanwhile my desire to learn and help people on a more personal level kept me up at night. I began teaching speed reading and writing and coaching on helping people find their freedom. I’ve since written for some of the biggest blogs and websites out there. My success is measured on whether I can help even one person. So far so good.

I also constantly test physical and mental limits to expand my reality of what’s possible-for myself and my readers. This year has included trying out a vegan diet for a month (I’ve since stuck to 95% of it), running an ultra marathon in barefoot shoes, summiting Mt. Shasta, swimming from Alcatraz and across the San Francisco Bay and gaining 10 lbs of muscle in 90 days with no supplements or meat. Along the journey I bought an engagement ring from Warren Buffett (he owns a sweet jewelry store in Omaha) and married my girlfriend of seven years. This is my greatest success to date.

Now I know the meaning of two valuable concepts: Happiness and Location Independence.

The full version can be found here (halfway down the page).

Own your story. Influence the world.

Once you know your story, the world will feel it. In your voice, in your posture and in your words. You’ll speak with unmatched energy. And this is the biggest influencer of all. A cool site I recently found, Spread Your Influence, has a few more awesome ideas.

When a story is yours and only yours, people will notice and they will listen. Relentless passion is the best competitive advantage known to man. That’s difficult to have without a story you own in your soul.

You have lived the experiences worthy of a book. We all have. It just comes down to choosing the right chapters.

Find your story. Tell it, live it and spread it. The world could use the entertainment.

What’s your story? Tell us in the comments section. This would be an awesome way to get us all fired up. Every story starts with a sentence. Leave one below.

Other Resources to Help You Along the Way:

Be Your Own Most Valuable Brand and Sell Yourself to Anyone: 13 Steps

Discovering Happiness through Purpose in 3 Natural Steps

Photo courtesy of jurveston

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The Power of Acceptance: A Guide to Minimizing Frustration

By Scott | July 9, 2010 | Follow me on Twitter

Accepting Others

“Acceptance is such an important commodity, some have called it the first law of personal growth.”

-Peter McWilliams

Written by: Scott Dinsmore

Average Reading Time: 3.5 minutes

When was the last time your were frustrated by someone around you?

Maybe they’re always late, can’t seem to follow through, missed another deadline, or perhaps you just don’t see eye to eye.

It doesn’t make a difference what it is. The possibilities are endless and we all have a long list. By nature we expect life to just be the way we want it to be. When it’s not, we don’t like it.

Many of us choose to carry this frustration around day to day.

We quickly forget that it is indeed a choice to feel this way.

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How to Cure an Emotional Hangover

By Scott | June 22, 2010 | Follow me on Twitter

How to Cure an Emotional Hangover

Written by: Scott Dinsmore

Have you ever felt on top of the world one minute and moments later felt like you’d fallen off an emotional cliff?

Why is it that some of our favorite and most exciting experiences with others can often lead to us feeling drained or craving attention? Often the answer is that you’re hung over…emotionally that is. Let me explain.

Symptoms of an Emotional Hangover

You’ve just had an amazing set of experiences and you suddenly:

  • Feel empty and alone
  • Are craving attention
  • Feel anxious, hurried and stressed
  • Lose your motivation to be healthy (mentally and physically)
  • Experience a feeing of excitement quickly replaced by feeling lost

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Overcoming Phone Phobia

By Scott | June 17, 2010 | Follow me on Twitter

Overcoming Phone Phobia: Making More Contact

Written by: Scott Dinsmore

Average Reading Time: 3.5 minutes

Have you ever been scared to approach someone? Maybe a prospect or even an interesting looking man or woman?

We all have. Even if it’s only an email we need to write, let alone a phone call or an in-person approach, we often put off contacting new and important people until the last minute possible, if ever.

I call this Phone Phobia: The fear of making contact. But it doesn’t stop at the phone. Phone Phobia covers any type of contact whether it’s phone, email, snail mail or face to face.

Why does this happen? We know deep down what needs to be done yet we often don’t do it. We are intimidated, scared, insecure or simply lacking confidence. All for what? To avoid the ever-powerful…Rejection. That one word causes more stress and anxiety than most any other. As humans we crave acceptance and any thoughts or actions that could lead to the opposite are avoided like the plague.

But what’s the worst that can happen? Maybe you’ll gain a little experience in handling an objection. Who couldn’t use a little practice there? And that’s if they turn you down. If you get a yes, then suddenly the world’s at your fingertips.

But how do we gain the confidence necessary to approach the people and prospects who are so potentially important to our futures?

I have found an answer in two words: Making Contact.

Here’s the rule of thumb: The longer you wait between contact with a person, the more intimidating it is to make future contact.

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