
12 Feb My Public Apology & What to Do When Things Go Massively Wrong
“Experience is what you get when you don’t get what you want.”
-Dan Stanford
A Massive Apology Is in Order…
I’ve been dreading writing this post since last night around 7:50pm when I knew it was the only next step.
You see, last night over 1,600 of you showed up for our live Connection Workshop.
It’s a free training we offer before every launch of our Connect With Anyone course. We know only 250 people can or will join CWA, so we want to ensure every other member of our community still gets our best techniques for transforming your surroundings, and hanging around the people who make the impossible your new normal.
I look more forward to this live event than any other we host.
But this one was much different – for a few reasons…
1. We had twice as many people registered as we’ve ever had in the past.
2. I spent 20 of my past 25 working hours totally reworking the slides and adding our latest learnings in social dynamics and genuine relationship building.
3. We even spent hours creating a brand new 22-page Connection Workbook so our attendees could get the most out of the training – and be able to immediately apply it to surrounding themselves with world-changing people in their day-to-day life.
We’d never put more energy into a live training, and I could hardly sleep the night before – I was so fired up.
Oh yeah, there was one more point of difference this time around…
4. It NEVER happened – the damn thing blew up!
Last night, more than a thousand of you showed up and waited for 30-40 minutes while absolutely nothing happened. Our webinar technology exploded and despite panicked calls with customer support, there wasn’t a thing they could do. We couldn’t even tell our attendees that there was a problem.
Imagine you’re about to walk on stage to give the biggest keynote of your life, filled with a thousand of your most dedicated and cherished tribe members, and two steps before you walk on stage someone grabs you, throws you in a soundproof box and locks you up. Then your audience just sits there with no idea what’s happening. And they can’t even talk and mingle amongst themselves.
Yup, that was last night.
Since I’ve gotten into business, I’ve never felt that totally helpless. Not even close.
I know that only a very small portion of our community got left hanging last night, but I still wanted to share this with all of you for a couple reasons:
1. To say that I’m sorry. Both to those who were waiting last night and everyone else. As it turns out, we’re no different than anyone else. We screw things up. Thankfully, not usually as big as last night, but things happen and as this Revolution continues to grow, I’m certain there will be more screw ups. We just hope to never have the same one twice.
2. To share how I deal with stuff like this…
So What Do I Do When Things Go Massively Wrong?
For better or worse, I’ve had some experience in dealing with situations like this. Here’s what I do.
Step 1: Give myself space. Ideally, I go out on a run or workout to clear my head (and blast a few songs from my “inspire me” playlist). Returning with a fresh perspective usually makes it obvious that it’s not as bad as I thought. I was in pure panic for the first 25 minutes on the phone with support. Then I started to realize it was out of my hands, and I remembered how useless it is to panic about what can’t be changed. That’s when I began to get a little more resourceful…
Step 2: Find the Good. This is impossible if you skip #1. But with a clear head, silver linings start to show up. It turns out lots of good can come from this, such as…
- We can prepare an even better and tighter training for next week and hopefully even more people can join.
- It causes us to have to delay our fourth Connect With Anyone launch a week, which means we can bust ass to include a few new features we thought we’d have to put on hold for months until CWA5 released.
- I get to learn a lot more about how Go To Webinar works, so this NEVER happens again.
- I get to show you all that we’re not perfect – and with any luck it might even deepen our connection. Hopefully you’ll still love and accept me. 🙂
- I get to feel what it’s like to be totally helpless, and learn how to deal with it.
- Next week, we’ve decided to announce two more CWA scholarship winners to help make things up to you – that’s four total! See bottom of post for the first two winners.
Step 3: Own up to it. That’s what I’m doing right now, and that’s what I did with the email below that I sent out to attendees last night. Please give it a quick read…
*****
Date: February 11th, 2013 – 8:12 PM PST
Subject: I am SO sorry – our webinar blew up on us. But there’s good news…
Hey Team,
So it looks like Go To Webinar sort of exploded on us tonight – keeping everyone from being able to attend the event, including me!
We’re not sure if it was a gang of rabid bunnies or what, but one thing’s for sure, something caused our online training tonight to totally explode.
It was tragic to say the least, and we’re doing our best to re-group and make this up to you guys.
The worst part is that you had to sit there and listen to that annoying voice for so long waiting for the webinar to start. I don’t think there’s enough dark chocolate in the world to make up for that.
We’re still trying to figure out what happened, but for now I wanted to say sorry. I am terribly embarrassed and feel awful that we wasted your time.
Believe it or not, this has never happened to us (and GTW support said she’d never seen it in her 10 years working there – see attached picture for how I looked when I heard that…).
But there’s good news. We are making it up to you with another Connection Workshop this Tuesday that will be even better than what we had planned. What else are we going to do with the extra time to prepare?? 😉
We’re also going to use the extra time to add a few fun course extras that we thought we were going to have to wait until CWA5 to implement.
So all in all, this will be a good thing for everyone (see how I find that silver lining?? :).
Hopefully even more of you will be able to join us this time around…
Click here to register for the new and improved Connection Workshop:
The 9-Step Process for Making Genuine Connections with World-Changing People
Thank you so much for supporting us and offering your willingness to let us screw up a little. You have no idea how much it means. We put a lot of pressure on ourselves, and we’re glad you know that despite our attempt at perfectionism, we’re human too.
The learning really never does end, I guess…
So grateful for you all,
– Scott
P.S. See second attached picture for how I felt after remembering how much I love and appreciate you all and that next week will be even more fun!
Picture #1: “Did that webinar really just blow up on 1667 people?”
Picture #2: “Yes it did, but I love you guys and we can find a way to make up for it.”
*****
“I want something I can screw up.”
I have to laugh, because as I planned my week Monday morning, I put a little note on my calendar in soothing light blue that said…
“Have a successful, calm, balanced and stress-free launch.”
Since this was the fourth time doing our live training and opening Connect With Anyone, I knew how crazy and stressful launch weeks can be. I just wanted to remind myself to take it in stride and not get too worked up.
I had forgotten about this note until I saw it late last night as I was about to close my computer. Talk about irony.
Later that night, as Chelsea and I sat on the couch decompressing while we watched some Olympic figure skating, Chelsea looked over at me in her cute, compassionate, don’t-take-yourself-too-seriously face and said, “Well, you wanted something you could screw up…”
And she was right.
I always talk about how my first job out of college was so devoid of meaning that I quit in search of something I could actually screw up.
That was my frustrated, negative way of saying I wanted a project that I could get my fingerprints on, apply my talents, strengths and passions to and actually have a chance at making a difference in some small way.
I didn’t mean it literally!
But that’s the beauty of this whole Live Your Legend Revolution.
Things could go massively right or terribly wrong. And both will surely happen. But at least at the end of the day, I know that outcome is on me. I know that at least I showed up in the arena to get dirty and take a crack at what’s possible.
The only way to never screw up is to always leave your fate in someone else’s hands.
That reminder leaves me full of possibility this morning.
Thank you for supporting the ups and the downs.
There will be many more of each.
Much love,
– Scott
For the comments: If you have a screw-up you’re up for sharing, please do so in the comments. Tell us what happened and how you dealt with it so we can all learn together!
My Public Apology & What to Do When Things Go Massively Wrong - Introverts Power
Posted at 12:21h, 12 February[…] I know that only a very small portion of our community got left hanging last night, but I still wanted …read more […]
Mike Goncalves
Posted at 12:42h, 12 FebruaryHey Scott – Just a quick message to express thanks for clarifying last night’s GoTo Webinar mishap. It happens, unfortunately. I was one of the 1600 that showed up, ready to go. Although it never happened, good news is that I’m even more enthused about it now than before given it’s another week away as I’m sure many others are as well. Your honesty and ability to take it in stride is awesome. In the words of Winston Churchill, “Success consists of going to failure to failure without loss of enthusiasm”. This you have done.
Looking forward to newt week….. Cheers!
Scott
Posted at 13:01h, 12 FebruaryYou have no idea how much that comment means Mike. And I LOVE that quote! Just tweeted it.
Thanks for being so understanding and for being a part of the whole adventure.
Can’t wait for next week!!
Stephanie
Posted at 13:06h, 12 FebruaryAh Scott, it makes me feel weirdly better about my life when I see people like you hit moments like these. It gives me hope! I have no doubt next week will be bigger and better than ever. Onwards unto the breach, dear friends, once more!
Scott
Posted at 14:55h, 12 FebruaryWell thank you Stephanie. Anything I can do to make you all feel better 🙂
Liz
Posted at 13:20h, 12 FebruaryCan I just point out the fact that Scott also had to deal with me yelling at him via chat to tell me what customer support was saying (sorry about that dude)?
Now that I think about it, it was sort of funny since all I could do was start at the screen in horror, watching hundreds of people show up to a webinar I couldn’t start. Then I got to watch in terror as we got kicked out of our own webinar and we couldn’t even communicate with our attendees.
Then it was like…well…someone break out the vodka because this is going to be one heck of a learning experience.
Lotsa silver linings though, and I hope everyone knows how much we worried about them and how bad we felt to hold them up without being able to tell them much of anything. We respect you guys so much and we’d never be careless with your time. Thanks for sticking with us!
Scott
Posted at 14:56h, 12 FebruaryTalk about hands being tied! Glad you could suffer with me Liz :).
Have no fear – we’ll be in tip top shape for next week!
Meg
Posted at 13:20h, 12 FebruaryThat’s Mercury retrograde!
Liz
Posted at 15:37h, 12 FebruaryWhat does this mean?! People keep saying that to me via email. What does it mean? I must know!
ATT
Posted at 13:23h, 12 FebruaryNicely done Scott!
Dwell not on the misstep but what you’re suppose to learn from it.
One suggestion: The explanation and post is waaaaay too long. :-).
Scott
Posted at 14:57h, 12 FebruaryStill learning I guess 🙂
Shannon
Posted at 13:23h, 12 FebruaryScott, your honesty, humility, and vulnerability had me tearing up as I read your post. This will inspire us all to share our own failures and realize it’s all part of this grand adventure! I’m so excited to give back to CWA as a Connection Crew Member for the upcoming course. 🙂
Scott
Posted at 14:58h, 12 FebruaryWell I must say that tears were the last thing I was expected after hitting publish! But I’ll take it as long as you’re happy with them :). So pumped to have you on the Connection Crew for our next group of students. Guidance from alumni is priceless!
Gina
Posted at 13:29h, 12 FebruaryAdversity causes some men to break; others to break records. -William Arthur Ward
I was bummed it didn’t happen but will be at the next one! If anyone can handle this it’s you though. I’m sure you are stronger for it. The technology isn’t perfect, that’s not new to any of us.
Adversity handled with grace? Check! Rock on Scott.
Scott
Posted at 14:59h, 12 FebruaryLove that quote Gina!! Thank you – and see you next week!
Jimmy
Posted at 13:32h, 12 FebruaryHey Scott, let me add three more issues to “Step 2: Find the Good”:
* Thanks to my experiences with Online conferencing at my old job I am uber-paranoid and always connect about half an hour earlier. That left me with well over an hour of sitting there and doing nothing but solving a host of Sudoku puzzles. Which was AWESOME! I never permit myself so much time off, and I actually really enjoyed it.
(Ironically, the boring “This training will start shortly” mantra actually really helped with relaxing, too. ;))
* The scheduled starting time translates to 3AM over here, which normally wouldn’t be a problem, but I had an appointment early in the morning the day before, so I was REALLY tired. I’ll be able to actually get more out of this next week, so the delay is quite appreciated.
* I read the apology first thing in the morning, and the two pictures made me grin – which always makes for a welcome start to a successful day. 😉
Really looking forward to next week. Wish more people would be handling a “failure” in a way that not only makes me not feel bad, but actually makes me enjoy the thought of giving it another try.
Olivia G.
Posted at 13:40h, 12 FebruaryHaha Jimmy. Got some webinar meditation in there. Maybe that can be the start of your next side-business.
😉
Jimmy
Posted at 14:24h, 12 FebruaryMhhh, meditation for managers and IT staff. A web conference service that never connects you to anybody and keeps chanting “stay connected” in a soothing voice.
Sounds like quite the market niche! 😉
Scott
Posted at 15:01h, 12 FebruaryHaha. You two are on to something!
Scott
Posted at 15:01h, 12 FebruaryNow that is making some serious lemon martinis out of lemons Jimmy. Love it! But still very sorry to have you up SO early…
Olivia G.
Posted at 13:36h, 12 FebruaryThanks for being an example Mr. Scott on how to dance when life decides to have ‘two-left feet’.
Congratulations to Sheila (my fellow tiny house enthusiast and new person that makes me smile. We met from a comment section under a blog post about how to connect with anyone) and Christina N. (I definitely don’t know much about child abuse and hate that it exists. Thanks for taking that on).
Until Next Tuesday,
Olivia
Scott
Posted at 15:02h, 12 FebruaryLove the support Olivia. Two more winners to be announced next week!
Mary A Crofts
Posted at 13:44h, 12 FebruaryHi Scott,
This is the best article of its kind I have ever read. Awesome job! Love the photos, too. We’ve all been there to some degree. Another reminder that when we think we’re in control, there really is no control.
Thanks! Because of this I will definitely register for next week’s session.
Best to you,
Mary
Scott
Posted at 15:03h, 12 FebruaryWow Mary – I had no idea a post and experience like this could bring on these types of comments. Thank you for surprising me! Reason #1 why I love this community!
Tom Buford
Posted at 13:51h, 12 FebruaryHey Scott,
Thanks SO much for your honesty and transparency! I actually JUST finished a webinar with a tad over 400 folks registered and was having a snafu with the slides. I spent the first 18 minutes working out a bug with the presentation….which was TOTALLY on my end…and forgot to begin the recording, which I had already promised to provide. YIKES! I pulled off a pretty good presentation, but I was royally bummed.
The first email I saw after the webinar was yours! Thanks for sharing and the tip to step back for a bit and recharge.
I had over 200 comments during the webinar and I printed them out. Now I am going to simply re-record the presentation so that I can get it out to everyone as promised.
It’s amazing how gracious folks can be while dealing with these issues too. Unlike you, I was at least able to chat with my peeps and they were patient and forgiving…just as I know YOUR folks are. You have an amazing gift of connecting via this thing we call the internet. I can’t wait to check out the revamped presentation.
Cheers,
Tom
Scott
Posted at 15:05h, 12 FebruaryThis is certainly comforting Tom – although I’m sorry you had to go through it! I have forgotten to hit the record button many times. Now it’s on a huge pre webinar checklist. And I just added a few more things to it!
And yes, I am so grateful for this community, your understanding and your support. That’s what makes all this possible!
Lik
Posted at 13:59h, 12 FebruaryYAY, Scott has finally screwed it up! 😀
You know Scott, it may sound weird, but reading this post I actually have a good feeling 🙂 I believe this marks a day of an important shift for Live Your Legend. Now that you’ve screwed it up and realized that the life has not stopped, neither have angry people showed at your door wanting to kill you, neither have the Fraud Police come… I think you will be even more confident in that what you are doing is right and valuable for others, even while at times it is far from perfect. And you will be daring to take even bigger risks, and contribute to the world even more.
Here’s to Living Our Legends!
LOVE from Germany!
—-
Lik.
Scott
Posted at 15:08h, 12 FebruaryHahahaha Lik! Yay indeed. I can’t say this was the first time but definitely first time on this level. On the other side of it, I’m damn grateful to have our community at a level where this size of screw up is even possible. That wasn’t possible a few years ago or even six months ago. That’s something to smile at!
No onto bigger risks…
Binyomin
Posted at 14:20h, 12 FebruaryWell done for apologizing. I bet many people would want to clobber you one, but when you come forward in all vulnerability and honest, there is nothing more beautiful than that. And if you are going to learn from your mistakes, then that is taking a human fact and growing with it. I guess it’s typical you. And now I am intrigued to join the upcoming group too !
Kol Hakavod !
Binyomin
Scott
Posted at 15:09h, 12 FebruaryWell I’m glad it connected Binyomin. It seemed like the only next thing to do. After all, we’re a family here. Speaking of which, welcome to the family and the adventure! So glad you found us.
See you Tues!
Binyomin
Posted at 15:50h, 12 February….oh, by the way, did you look up what ‘kol hakavod’ means ?
🙂
John
Posted at 15:12h, 12 FebruaryHi Scott,
Thankfully we’re all human and despite all the acclaimed technology, It can, and at random times does, let us down.
It’s a hell of a way to build the anticipation for next week too 🙂
Thank you for your care. Looking forward to next week….
Scott
Posted at 15:56h, 12 FebruaryHaha. Now that’s a great way to put it. Pressure is on for next week!
Jen
Posted at 16:20h, 12 FebruaryMercury Retrograde strikes again. ; ) Looking forward to the next launch!
Juliann Penfold
Posted at 16:46h, 12 FebruaryI continue to be inspired by your complete authenticity in all moments. You are an inspiration to me and continue to pave the way for so many of us! 🙂
Anjay
Posted at 16:55h, 12 FebruaryAll I can say is my husband and I were ready to go and when we got your message saying there were some technical issues, the first thing we talked about was how we hoped you were OK.
Anjay
Posted at 16:56h, 12 FebruaryOops, hit submit before I was done! We hoped you were OK and that we’d been there before and just wished you the best!
Jeremy
Posted at 17:04h, 12 FebruarySCOTT, you look so cute in picture #1, HAHA! Priceless. I think it must have been pretty awesome to screw up on something you were so pumped up for at the last minute. In a way. 😀
I was actually waiting and hesitating if I should leave the webinar, because “the webinar will begin shortly, please hold…” was interfering with my watching videos! Haha.
Tricia
Posted at 17:45h, 12 FebruaryJust a thought on your response to the technical problems that came your way the other night — good for you for seeing that situation as an opportunity to learn something!
Nancy
Posted at 18:09h, 12 FebruaryScott,
As I was sitting there last night, listening to “that annoying voice,” I thought, is Scott doing this on purpose, to demonstrate to us that things can go wrong with our best laid plans, and we still can bounce back, have a story to tell, and learn from, not a failure but an experience? It didn’t happen on purpose, but what perfect timing (for those of us in the Live Your Passion Course, and for all Live Your Legend followers). This is real life, and stuff happens, and we turn around, like Scott has done, pick ourselves up, and do it again, better for the experience. Hurray! I look forward to the webinar next Wednesday!
Nancy
Sheila
Posted at 20:45h, 12 FebruarySix months ago, my 13 year old dog (i.e., beloved family member) was diagnosed with an inoperable brain tumor, which has, among others things, inspired some batshit craziness that manifests occasionally as these spurts of her meting out to the other dog what I suspect she defines as long-overdue vigilante justice. Two weeks ago, my father ran over the cat, which isn’t mine but really sort of is (i.e., a stray I fed seven years ago and has since gradually taken up residence with us). Two days ago, I met up with some very stealthy, ninja-like ice on my front porch, and my butt, elbow, and ankle suffered a high speed collision with the concrete. These seemingly disparate elements of my life came together in a swirl of mild insanity moments before the webinar was to begin: my hobbled self, sporting ice packs and swallowing aspirins, attempting to act as the UN peacekeeping force between the dogs while assisting the jacked-up not-my-cat as he attempted his first, utterly spontaneous (and sort of ill-timed) post-automobile-death-match steps. Nowhere near enough hands to juggle all of that, AND the webinar was beginning. Regardless, I gave it my best, profanity-sputtering shot; and my efforts delayed me from signing in on time. When I did, of course, things were not what they should have been, and I began to wonder if the webinar is like traveling by plane: if you’re not on time, you get bumped and lose your seat to someone on standby. I was bummed, but sent an email anyway, hopeful that a recording would be made available in a few days. I powered down the laptop and slipped off to bed.
This morning, I arrived at work to discover I’d lost my thumb drive. THE thumb drive. The one with all the 10 or so years of hopes and dreams and plans and digital scribblings on it. The one that is the BACK-UP for so much of what was on the laptop that recently and irretrievably crashed. Not too mention some recent, not-yet-backed-up docs relevant to the day job. Ugh. Brushed it off, sucked down some coffee, and stumbled into a conversation among co-workers about how close we are to being out of jobs.
So, not the worst 18 hours in the world, but not awesome. Until… I found the thumb drive and shortly thereafter received the email that linked to this post and realized that my humble cupcake dreams seemed to Scott and company like a good bet. #totalsurprise And the tone of the entire day, maybe the past six months, maybe the past few years, SHIFTED.
I didn’t do, haven’t done, don’t do anything extraordinary in the face of crap that goes wrong. I’m a hot mess about my dog, who I suspect I’ll have to let go humanely within the next few weeks. The cat is good and screwed up and will probably need some level of care for the foreseeable future that I’m not sure how to provide. The thumb drive turning up was dumb luck, given my habit of putting it in a pocket that doesn’t zip closed. And I don’t seem to be able to generate any excitement about searching for another sort-of -soul-crushing day job to replace my current one, even though a lack of paycheck would so not be good. At the end of the day, I mostly have NO IDEA what I’m doing.
But I do know what I’m NOT gonna do: I’m not going to spend the next 20 years like I’ve spent the last 20. No-sirree, Bob.
So I just keep going. Really. That’s it. I just keep showing up and giving it a shot. I’m going to keep trying things and screwing them up until I figure out – probably mostly by chance – how to create a life I’m deeply excited about.
As of Scott’s email, it’s already feeling a lot more promising. Thanks for that, Scott. 🙂
Jeremy
Posted at 21:07h, 12 FebruaryCongrats, Sheila!! With all that you’ve been through, I’m sure you’re gonna find the leverage to make this fully count!
“So I just keep going. Really. That’s it. I just keep showing up and giving it a shot.” ==> Great, I love the attitude man. Wishing you all the best!
Racer
Posted at 02:59h, 13 FebruaryHi Scott,
I know you’re probably not going to read this as you have a gang of people working with you however I couldn’t sign up for the webinar as I am based in Ireland! However, I was on the e-mail list with your apology and I thought, oh my god, he’s normal too…..This kind of shit happens people like him too…
I did feel bad for you and I am sure all the others did too but we can all learn a lesson from this! It was an unfortunate case and am sure your head was fried.
I have learnt – even though I am a mere minnion compared to you that when I make mistakes – (I make a lot of them 🙂 to own up, to apologise and say, how can I fix it? It’s embarrassing sometimes (most of the time) but I do my best to be honest and upright and that is exactly what you did. Fair play to you!
In the end this kind of stuff really doesn’t matter……!
BUT, on the upside, maybe when you do it next time, it will be recorded so I can see it!
Best of luck and thank you for all your hard work!
Racer
Barry W. Morris
Posted at 09:20h, 15 FebruaryScott,
You’ve come a long way since we sat with Leo, Mary, Courtney, Tess, and others in that stuffy upstairs room in SF talking about our future blogging and business plans a few years ago. I’ve followed you since, and let me say, your integrity is amongst the highest in the business. Your email this morning is proof of that. Stay focused, bro. This is just a blip on the radar. 🙂
Scott Dinsmore
Posted at 10:13h, 15 FebruaryWow Barry. I remember that day like it was yesterday. I was so damn nervous as I walked up those stairs thinking “there’s no way I really belong here.” But looking back it was the day that completely shifted my path. To a whole new world of what was possible. I was so in awe of so many of you all. Very fun to think back on that. Thank you :). And so glad you’ve been a part of the adventure since then!
suzanne
Posted at 15:16h, 15 FebruaryHey Scott,
Ok so the webinar didn’t work out as planned.
Nobody died from this lack of webinar as far as you know?
You didn’t cause irreparable bodily harm to somebody because this webinar didn’t happen (even though you may have wanted to)?
You are still upright and breathing with your health and all bodily functions intact right?
Then all is well.
Think of it as time when 1600 people were given a pause in their hectic daily lives to sit and day dream or doodle or play solitaire or just take a break. Silence can be a powerful teacher (even if it is interrupted with the saying, “your webinar will begin in a minute”)
You are fine and so are we. Le’ts try again. The committed will be there.
Scott
Posted at 08:40h, 17 FebruaryI love the way you frame this Suzanne. And actually what’s blown me away the most about the responses over email and here is how many people have thanked me for the opportunity to be present. Really reminds me how much we could all use a slowing down here and there. Me more than anyone ;). Very neat to see that totally unexpected angle.
suzanne
Posted at 03:13h, 18 FebruaryI am a nurse so actions and reactions are always framed in terms of life and death.Priorities are always re framed when I go to work. I am blessed.
Bill Knegendorf
Posted at 08:40h, 16 FebruaryLife is not the events, but how we deal with them. The impact of this event is unique to each person involved. You are doing all that can be expected after any such event: recognize it; appreciate the impact on others; develop a strategy to mitigate that impact, and clearly communicate that strategy to those people. If only more people would follow your process……………….
Tom
Posted at 15:19h, 16 FebruaryScott, thanks for your continued authenticity and apology, it’s very inspiring for all of us. FYI, in the PS section of your copy above you have referenced both Wed., Feb 19 and Tues., my sense is one of those sentences is a typo? I sense you are not intending for this lesson to potentially occur more than once if possible. All the best, Tom Bartley
Gloria
Posted at 22:14h, 16 FebruaryYou are very good at conveying how it felt to be on your end. I felt panicky just reading it, as you must have. And I can imagine what the potential attendees felt wondering what was up and how long they waited wondering when to give up. Oprah had some occasions like that when she started her New Earth webinar which as far as I can tell was the first time something like that was done for over a million ( if I’m not mistaken or even more) viewers. She went on to host many many more and I guess truth is, it still has the potential to happen even with experience. Chances are it won’t happen again, which is great! It’s hard not to be dashed when something you’ve worked so hard on falls short of your best vision of it, but as you say, experience is the gift of the mistake. I try to remember this as I think I see potential pitfalls in decisions my kids are making. I’m reassuring myself so that I can reassure them. Self soothing has to happen first. Again, it doesn’t always come easy!
Scott
Posted at 08:41h, 17 FebruaryI love this this Gloria: “experience is the gift of the mistake”
Thank you!
Breezy Kimerly
Posted at 10:05h, 19 FebruaryGuilt is the result of caring.
To say it was hard for you to face everyone is a powerful symbol of how very much you care about the people here and how extremely passionate you are.
It’s a great thing to see and it’s incredible to feel so cared about.
Thanks Scott, you’re great!
skipp
Posted at 22:23h, 22 FebruaryHe Scott, thanks for being so open and transport the whole story how something went wrong. That makes it much easier to understand and be cool to adjust. For me personal it was good that this happend. Because a week before i would not have signed in. Why, know idea, but i feel that i needed another week. So for me everything went well 😉
Have a nice day!
bouncy castles hire
Posted at 13:28h, 23 FebruaryFirst off I would like to say fantastic blog! I had a quick
question in which I’d like to ask if you do not mind. I was interested to find out how you center yourself and clear your mind before writing.
I have had a hard time clearing my thoughts in getting my ideas out.
I do enjoy writing however it just seems like the first 10 to
15 minutes are lost just trying to figure out how to begin.
Any recommendations or tips? Many thanks!
rent
Posted at 22:25h, 11 MarchI’m truly enjoying the design and layout of your
blog. It’s a very easy on the eyes which makes it much more pleasant for
me to come here and visit more often. Did you hire out a designer
to create your theme? Exceptional work!